Summary
This article provides some additional clarification on the definitions of and relationships between Resources, Positions, Vendors, and Customers.
Resources are anything with a heartbeat. This is anyone who can perform work. Resources can be your full-time staff, part-time staff, freelancers, interns, vendor contacts, or customer contacts. Basically, anyone needing an assignment to be tracked. In the ShowMgr system, Resources are assigned to Positions and eventually to Orders. See the article Adding and Viewing Resources for more information.
Positions are generic roles or functions that Resources can be assigned to. Examples include: an assistant editor, a broadcast logistics manager, a camera jib tech, or a gaffer. ShowMgr comes pre-loaded with generic positions, however you can also add any custom position. Resources are assigned to positions via the Manage Resources grid. See the article Create and Manage Positions for more information.
Vendors can be internal (trade) or external (third party) suppliers that provide goods or services for your Orders. Vendors can receive and open new orders, track and manage Order progress, interact, and share comments via ShowMgr's Vendor Portal.
Customers are your clients or the recipients of your work. You can create and manage profiles for each of your Customers in ShowMgr and give them access to the Customer Portal where they can see the status of and progress on existing work, interact, and share comments. See the article Viewing and Adding Customers for more information.
For additional definitions, please see our ShowMgr Glossary